Marketing Insights: customer experience (CX) advice from Senior Customer Experience Strategist, Matthew Patchett

Ep: 44 – If your potential and existing customers don’t get a positive customer experience from your brand, business or product, then all your marketing and PR to raise awareness and attract customers can be wasted.

According to Senior Customer Experience Strategist, Matthew Patchett, building a relationship and experience with consumers or customers starts as soon as they Google you. Listen to this episode for more customer experience insights.


Instagram: reputation_com


Linkedin: Reputation.Com or Matthew Patchett

Twitter: @Reputation_Com